Xeropan: FAQ

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ℹ️ Introduction and basic information

5 Articles

What languages does Xeropan teach?

How does Xeropan help you learn languages successfully?

What is the story of Xeropan and who are the characters?

What is Xeropan?

How do Xeropan characters support language learning?

👩🏻‍🏫 Xeropan Classroom Learning Management System for teachers

16 Articles

What is the Xeropan Classroom Learning Management System and what does it offer to teachers?

How can a teacher create their own class in Xeropan Classroom tailored to their needs?

How can a teacher invite or re-invite a student to an existing class in Xeropan Classroom?

How can a teacher remove a student from a class in Xeropan Classroom?

How can a teacher moving a student to another class in Xeropan Classroom?

How can a teacher make other minor modifications to their class in Xeropan Classroom?

How can a teacher access Xeropan Classroom?

How can a teacher assign a lesson in Xeropan Classroom?

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👩🏻‍🏫 Xeropan Classroom Learning Management System for teachers

🏢Organization login

1 Articles

How does a student log in to their organization's account?

👤 User information

6 Articles

What progress can be achieved after 1 year of learning with Xeropan?

What language skills are recommended to start Xeropan with?

From what age can Xeropan be used?

What do you need to know about user reviews?

What are the conditions of use of Xeropan?

New AI conversation lessons 2.0

📚 The learning process and learning materials

11 Articles

Where to start learning?

Are the levels in the app the same as in the language exams?

How to create and why is it useful to link a Xeropan profile to an account?

How to use the Xeropan app? Part 1: 'Learn' tab

How to use the Xeropan app? Part 2: 'Practice' tab

How can you track your progress and how does the app evaluate?

What is a Guest Time Traveller?

How can you 'level up' if the curriculum is too easy?

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📚 The learning process and learning materials

🧑🏼‍🏫 KRÉTA IFM: Foreign Language Preparation Module

5 Articles

What is IFM (Foreign Language Preparation Module)?

How can I use the IFM system as a student?

How can I use the IFM system as an educator?

History of IFM

How can I use the IFM's system as a parent?

🎓 NEPTUN module: Xeropan in higher education

8 Articles

What is the Xeropan NEPTUN foreign language module, and what does it offer students?

How can students access the NEPTUN foreign language module?

How can the NEPTUN foreign language module be used by instructors at higher education institutions?

What happens if a student already has an active PRO subscription or profile?

What to do if there is no compatible Xeropan app for your device?

How to switch from mobile to web or web to mobile in the NEPTUN foreign language module?

Is it possible to transfer learning progress from the KRÉTA IFM module to the NEPTUN foreign language module?

How can you track your performance and expected grade as a university student?

👩🏻‍💻 Specialized language courses 👨🏽‍🍳

10 Articles

Business English: what is it worth knowing?

Engineering English: what is it worth knowing?

IT English: what is it worth knowing?

Technical English: what is it worth knowing?

Legal English: what is it worth knowing?

Medical English: what is it worth knowing?

Academic English: what is it worth knowing?

Tourism and Hospitality English: what is it worth knowing?

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👩🏻‍💻 Specialized language courses 👨🏽‍🍳

⚙️ Useful features and settings

14 Articles

What is the weekly league?

How can you create a private league with your friends?

How can you delete a private league or remove a member?

How can you join or leave someone else’s league?

How can you switch between the languages?

Is it possible to continue your studies if you change devices?

How to invite friends?

How to get a Xeropan certificate?

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⚙️ Useful features and settings

🚀 Xeropan PRO subscriptions and free content

10 Articles

How can I try the PRO package for free?

How much do PRO subscriptions cost and what plans are available?

How can someone become a PRO user?

What is the difference between Xeropan free and PRO?

How can I change my subscription package?

How can I check if I have an active subscription?

Why subscribe to the Family Package?

How can the activation link be validated?

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🚀 Xeropan PRO subscriptions and free content

💳 Billing, payment and cancellation

13 Articles

How can I cancel my subscription?

What happens if the 7-day trial period is not canceled before the card is charged?

How to renew an expired subscription?

How does the 7-day trial period work?

Right of withdrawal for European countries: What is the right of withdrawal?

How to pay?

Why is the PRO subscription not activated, what should I do?

Why has the payment failed?

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💳 Billing, payment and cancellation

🌐 Xeropan web

4 Articles

Can I use the same profile on the web as on my phone?

Does Xeropan work the same on phone and web?

Can I switch between phone and web at any time?

What is Xeropan Web?

🔒 Settings and security

8 Articles

How do I switch to silent mode?

What can be done if the speech recognition function or microphone does not work?

How to turn on slowed audio?

How can I unsubscribe from emails?

How to delete an account?

How to start learning all over again?

How much data does Xeropan use?

How can I log out?

🛠️ Troubleshooting

3 Articles

What to do if there is an error in Xeropan?

What should I do if I receive a network error message?

What to do if there is not enough storage space?

🏆 Case studies and success stories

3 Articles

Case study: Driving workforce excellence through Xeropan’s language training solutions

Case study: Elevating language education in Hungarian Public Schools

Case study: Empowering higher education with specialized language training

👧🏻 Xeropan for Kids

3 Articles

What is 'Xeropan for Kids' and who is it for?

How to access 'Xeropan for Kids' module?

How can children learn English with 'Xeropan for Kids'?