The Xeropan NEPTUN module unfortunately isn't compatible with all devices, especially older operating systems or devices that no longer support the latest technological solutions. Other technical issues might also be causing the problem. To resolve the issue, we suggest the following:
Update Your Device: Ensure your device is up-to-date and running the latest software version. This can improve compatibility and the module's performance.
Switch Platforms: Xeropan is available on mobile phones, tablets, and laptops. For the web version, visit www.xeropan.com!
Use a Supported Browser: For the best experience, we recommend using the Xeropan web version with Google Chrome, which ensures a smooth language learning experience.
Contact Us: If the above steps don't help, please reach out to Xeropan customer support at neptun@xeropan.com!