Web:

You need to send your request to our customer service department separately, by email to info.en@xeropan.com, enclosing the following:

  • Proof of purchase. Please also check your Spam and Promotions folders!
  • Name/Company Name
  • Address/Company Headquarters
  • Company Tax Number

In case of a company invoice, our accounting department will try to send you the invoice as soon as possible, but within 8 days at the latest, to the email address you have provided

Google Play:

You can request a VAT invoice from Google for subscriptions purchased through Google Play. To do this, see the document!: How to request a VAT invoice through Google Play? Click for details!

App Store:

You can request a VAT invoice from Apple for subscriptions purchased through Apple. For help, see!:  Request a VAT invoice via the App Store? Click here for details!